How Do I Renew an Item in OwlCat?

Answer

To renew an item, go to OwlCat.

At this time, you can only renew one item at a time.

Step 1: Log into OwlCat

In the upper righthand menu, select the Sign in link. it should be the leftmost item.

Sign In link on top righthand menu

You may be prompted to enter your Otis credentials via the Otis login page.

If you are coming from off campus, select the yellow banner to log into your account.

Yellow guest banner

Step 2: Select "My Loans"

In the top upper righthand menu,select the My Loans link.

My Loans menu item

The number in parantheses let you know how many items are checked out on your account.

Step 3: Select "Renew"

Find the item you want to renew. Click on its Renew link.

item's renew link

The Renew link should appear on the My Loans page, the detailed item record, and on the search results page.

Step 4: Close the confirmation pop-up

Successful renewals will see this Renewal Confirmation message:

Your renewal request was successful.

If the renewal was not accepted, you will receive this message instead:

There was a problemn with your renewal.

Renewals may be blocked for many reasons, such as item requests, overdue status, and patron blocks. Please contact the Library at 310-665-6930 or library@otis.edu for help.

For both pop-up messages, select the gray X button in the upper right corner to close the pop-up.

  • Last Updated Oct 24, 2023
  • Views 115
  • Answered By Heather Cleary

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