Help me with "A System Error Has Occurred" in OwlCat

Your session has timed out.


Answer

When you receive this error, your session has timed out. You can return to OwlCat without quitting the browser, opening a new window, or typing in a link.

Step 1. Cick on the link "login again"

OwlCat session timeout error message

Step 2. Click on the link for "EBSCO Discovery Service".

On the following page, click on the link for "EBSCO Discovery Service". If you are off campus, you may be prompted to re-authenticate your account via the Otis log in page

Select Resources for EBSCO products

OwlCat uses an interface similar to other EBSCOhost research databases, such as Art and Archicture Source. To return to that research database interface instead, click on the link for "EBSCOhost Research Databases."

Step 3. Search OwlCat Extended Search

You should now be back on the OwlCat Extended Search page:

OwlCat Extended Search screen

 

  • Last Updated Oct 24, 2023
  • Views 18
  • Answered By Heather Cleary

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